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TESCOM will accept parts for repair and service. A Return Authorization (RA) number will be issued.

This RA number must appear on all accompanying documentation regardless of the reason for return. Return of parts without an RA number will not be accepted and will be returned to the sender.

For a better support, please fill in the the form and we will deliver a RA number.

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Repair & Return

Contact Information
Parts Information
Additional Information
For returns from countries outside EU we need in addition the following information:
Final information for a correct repair & return handling
Reason for repair or return

Safety Instructions

Before returning parts which have been used with toxic and corrosive gases the following safety routine should be followed:

• Shut off gas supply.
• Use nitrogen, argon or helium for purging the parts. Do not exceed the operating pressure of the parts.
• Minimum purging time should be 2 to 3 minutes.
• Discharge the gas mixture safely.
• Repeat flushing routine at least 5 to 10 times.
• Disassemble and send the components depressurised.
• Observe the described and required safety instructions.